AI ETUDIANT
AI ETUDIANT is a medical insurance designed for international students living in France, which designed jointly by ASSETS, a general insurance broker in Paris and MGEN, the major player in social protection in France.
AI ETUDIANT is a special medical insurance designed for international students living in France.
Reimbursements
Should you visit medical care providers before reception of Carte Vitale
Should you visit medical care providers after reception of Carte Vitale
What is Carte vitale?
In case, you need assistance
For other expenses than medical and assistance
Should you visit medical care providers before reception of Carte Vitale
If you were to visit medical care providers before reception of your Carte Vitale, please submit the documents you received from your health care provider (feuille de soins, etc.) to the specialized medical administrator following the steps below:
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Please make copies of all documents received from the medical care providers, complete Section D of the medical claim form below and mail out all originals to M.A.I.
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For all medical expenses incurred in France, please make sure to send the completed and signed original claim form (named “feuille de soins”).
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All spectacles, medicines, laboratory tests (e.g., blood test), chiropractic care, etc. must be accompanied with a prescription from your physician, along with your receipt.
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Please mail out your claims form to the address below within 12 months from the date of treatment.
【Mailing Address】
MEDICAL ADMINISTRATORS INTERNATIONAL (ASSETS PLAN)
39 rue Anatole France 92300 Levallois Perret, FRANCE
※Please read the the medical expenses claim form carefully before sending it.
【Medical Administrators International (MAI)】
International desk
Tel: 0033 184 790 880
(In case a non-English-speaking person answers, please say "English please".)
Fax : 0033 184 790 881
address: 39, rue Anatole France 92300 Levallois Perret -France
Should you visit medical care providers after reception of Carte Vitale
If you were to consult a doctor after receiving your Carte Vitale, please hand your Carte Vitale to him/her. Billing and reimbursement will be done automatically through his/her card reader.
After you complete your application for mutuelle, you will be sent a certificate called "Tiers Payant", which you will need to present when you go to a medical facility (including hospitals, pharmacies, labs…). Please hold this card with you as you may be asked to show it.
Should you received a "Feuille de soin" from your doctor or a lab
Not all doctors and medical care providers can read Carte Vitale and process it automatically. Some may not have a card reader machine. In this situation you will be given a brown form by your medical care provider (feuille de soins). If you receive this document, you will need to go through a manual process of your reimbursement.
You must fill in this document your Sécurité sociale number, address, etc., sign in the bottom right corner and mail it to the nearest CPAM (Caisse Primaire d'Assurance Maladie).
The mailing address will vary depending on where you live.
You can find the nearest CPAM to your mailing address here.
[What is Carte vitale]
Carte vitale is a chip card which represents a proof of coverage by Sécurité sociale for medical expenses incurred in France.
You present this card when you go to a doctor, a hospital or a pharmacy. The IC chip will provide to the medical institution all info regarding your ID and administrative information.
The card is free but it takes a long time to be issued. It may take several months to receive your Carte Vitale after you applied for it.
In case, you need assistance*
If you need assistance services , please contact Mutuaide Assistance below as pre-approval is required.
A cashless procedure is carried out between the medical care providers and Mutuaide Assistance.
Assistance is available 24 hours a day, 365 days a year. They support in English and French.
In the case of emergency, it is possible to waive the pre approval process under certain conditions.
*What is assistance Help desk service ?
We help you for emergency relief, transportation to your country, and emergency return to your country.
【Mutuaide Assistance】
※Assistance is available 24 hours, 365 days. Languages supported : English and French.
Phone： +33 (0) 1 55 98 71 68
(In case a non-English-speaking person answers, please say "English please".)
E-Mail: medical@mutuaide.fr
For any inquiry other than medical expenses reimbursement and assistance
For any inquiry other than medical expenses and assistance, please contact ASSETS Assurances.
[Assets Assurance]
Phone: +33 (0)1 53 79 05 75
Email: Please contact us from this form.
address 1-3 Rue Lulli 75002 Paris, France
OPEN: Weekdays 9: 00-18: 00 (GMT + 1)
Please contact us for more information.
Contact to
ASSETS Assurances
1-3 Rue Lulli 75002 Paris, France
Phone: +33 (0)1 53 79 05 75
OPEN: Weekdays 9: 00-18: 00 (French time, GMT +1)